We are thrilled to introduce the newest member of our team, Queen, who joins us as our Service Dispatcher. Queen plays a crucial role in our operations by triaging and scheduling all new service requests, keeping clients informed about ticket progress, ensuring smooth ticket flow, and diligently following up on idle tickets.In addition to her client-facing responsibilities, Queen actively contributes to internal service projects aimed at streamlining procedures and enhancing service delivery. We’re thrilled to have Queen on board, and we invite you to get to know more about her!
• Where did you attend college? – Montgomery College & UMBC
• What is your hometown? – Cameroon (Yaoundé)
• What are your favorite hobbies or things to do when not working? – Write novels & poems, watch anime
• What is your favorite part about working for ComTech? – Coworkers are friendly and the work culture is welcoming making it a healthy environment to learn and grow in my professional life
• What are your Personal and Professional Goals? Publish a book (Personal) and become a software developer (Professional)
• What is a recent achievement or accomplishment that you are proud of? – Created my mom’s NGO’s website!
• What is your area of expertise? – HTML, CSS, JavaScript, Python ETC (Coding languages and their frameworks)
• Favorite Quote? – “We live, as we dream — alone” – Joseph Conrad (Heart of Darkness)