Five Stars Reviews
I wanted to express my gratitude for the service ComTech has provided us thus far. From my perspective you have been able to effectively address issues (some of which have been long-standing), and have done so with impressive speed and professionalism. You and your staff are respectful of our time, understand the importance of remedying issues quickly, provide an appropriate level of education, and most importantly, have reduced our overall stress level around IT issues. After several tries, I am beginning to think we have found the right partner. 😊
Mel was great and very patient with the problem- was resolved this morning when I was able to have my account unlocked and password reset in office. Thanks as always for the terrific customer support!
Vimal was great! He was very patient and worked very carefully to resolve the issue. I am not the most computer literate person and he took the time to really explain everything to me which I very much appreciated!!
Mel S. was incredibly responsive to my issue and communicated at all steps of the process. My issue was resolved quickly and I was back to work in short order.
I love Mel and your staff. I find them knowledgeable and extremely helpful. I appreciate the fact that they are always willing to help with patience.
Excellent. No sooner had sent over then they had logged into the machine and began repairs. Particularly appreciated the explanation provided of what was done to resolve the issue.
Our company worked with Mike and his team on improving our internet set up for our business. The process was quick and smooth with excellent communication in between with a quick turn around! Could not be happier!
Tech stayed in communication and on top of things without my insistence. Thanks
Responded within mins and resolved my concerns within an hour. Great Job.
Came in with an issue of my called ID not popping up. Pat and Mel made it easy for me to get my issue resolved. Could feel their energy positive and always eager to help. 10/10
Always quick to reply and resolve. Great service! Mel is awesome!
Great people to work with. Thank you for all your help.
As always top notch and timely service!
We appreciate being in such good hands. I have the utmost confidence in you and your team.
Mel and Souley were very helpful and patient.
The staff at ComTech are always quick to respond and give answers, and fix problems quickly. They also follow up on existing issues with attention. Thank you Mel and Souleymane for all your help!
We had an emergency on Christmas Eve and we submitted an emergency ticket for support and we received a response back within the hour and they were quick to help us out with our issues. Customer service was on point!
Great Team! Michael was informative with the different phones systems. Pat made our install seamless.
You guys are doing a great job, so glad we made the switch to you.
ComTech Support are amazing. They always are there to help quickly and they always solve whatever issue we're having very promptly.
Wonderful response time and thorough investigation into issue. Resolved now and happy!
Response time was very fast, and Souleymane was very clear with explanations on what to do. Thank you so much!
Comtech has always given us fast responses to requests and issues. The technicians I have communicated with have all be very helpful and friendly. I appreciate everyone at Comtech.
Great! Thank you so much for the quick help and even assist with a quick SW install. You guys are the best.
Excellent customer service. Highly responsive and knowledgeable. We have been customers for over 10 years and are very happy with the overall experience.
An amazing company that has amazing technology. When we switched to Comtech our communications both internally and externally took a giant leap forward.
5 STAR company!!!! The team is super friendly to work with and they get the job done. Highly recommended
ComTech has been providing services to our association for over 10 years and the level of expertise and knowledge of their employees is exemplary with a quick response. Time is taken individually and as a group to ensure there is clarity of understanding on issues that come up with our staff. I would highly ComTech to anyone seeking to find a company that puts you at ease with your IT concerns.
Our very first encounter with ComTech was with Scott Hobbs. He was extremely professional and knowledgeable in explaining all of our telephone system options. He came to our office on two different occasions to give us a presentation, demo and answer any of our questions. It took us a while to make a decision, but we never had any pressure from anyone at ComTech – which was greatly appreciated!
We purchased the Zultys Green with ComTech Cloud SIP Trunks. It was very easy to set-up the phone service since ComTech did everything for us. Mike Hobbs came to our office and assisted with making sure each telephone was working on each staff person’s desk. They were very easy to work with and very patient in helping us get acclimated. The customer service was excellent and continues to be very responsive and helpful.
The phone system is very easy and user friendly. It is definitely a big improvement over our last phone system. With the pandemic going on, being able to answer the phones remotely made it seamless for us not to be in the office. I would highly recommend ComTech to any business.
We discovered a problem late in the evening on a Friday. A service request was sent with the anticipation of a resolution coming on Monday. ComTech responded to the service request and fixed our problem remotely and we were good as gold on Saturday morning. We appreciate their quick response and attention to customer service. Well done ComTech Systems.
ComTech offers excellent service and has the best team you can ask for. The cost is reasonable and they will provide the right service based on your needs. Unlike Cox or Verizon, you will be easily connected to ComTech for support whenever you need it, and they are always improving their tech. We can't recommend them enough!
Working with ComTech means that you get reliable service. There is no question too big or small for them to tackle. The team is professional, knowledgeable and is always prompt and attentive in their replies to any request. From making sure each program works properly to coordinating a large-scale overhaul of technology for your office, ComTech is there to walk you through everything to make sure your business can run smoothly and efficiently.
The customer service from ComTech has been outstanding. Mel has been incredible. His knowledge and responsiveness has been 5 Star.